Cart : 0 items Checkout
Banner
29
Feb

Posted by JTAG Support in Support Policy

 

We really are nice people who would like to help you succeed with your websites using our products - We make every attempt to answer queries promptly, however , please be patient if it takes a little longer - it just means we are working on the solution in the background & working hard to achieve a happy ending to every issue.

 

The Support team is up and about , responding to queries, from GMT 5 a.m. to GMT 1p.m.


Estimated Response Time

Topics posted on the forum will be responded to within 12-24 hours on weekdays

Solutions to bug-fixes or specific issues could take 2-3 days after the initial response.

Leave a reply

If you'd like to post a comment please log in or register here.

Comments

Posted by Rick

Monday, 21 January 2013 21:40

I just signed up for an account and unintentionally typed in my last name (St. Germain) instead of a username. How can I change my account username?

Posted by Rick

Monday, 21 January 2013 21:40

I just signed up for an account and unintentionally typed in my last name (St. Germain) instead of a username. How can I change my account username?

Online Support Contact